Years ago while struggling to get my own nails done from a nail studio, I always strived to find a good one. Someone who could guide me on the colors that would suit my skin tone. The nails shape that would suit me best and accentuates the shape of my fingers. Additionally, an art that would suit my personality. But I couldn’t get much help. The artists/technicians who usually perform this work know very little beyond their core job. I tried a number of nail art studios but couldn’t find any. It is because of the missing customer core-centric values. That not only does the job well but also offers some counseling around the above factors and focuses on good after job service. I always used to ponder why the arts are so limited while there’s so much content & references online. I being a professional at that time and was working for an organization as a Quality Lead, I moved from Operations to Quality as streamlining things, improving processes & bringing innovations was always my passion thus, the same attitude worked in my own venture as well.